“We keep losing the people we most wanted to keep.”
Retention
- Retention strategy, on the Atos model
- Diagnosis through stakeholder interviews
- Career and talent systems
A strategy only lasts as long as the people systems under it.
Dr Kaur works with boards, founders and HR leaders on the systems that decide whether a plan survives contact with the organisation: retention, leadership, learning and governance.
Clients and appointments
Bosch India, Hindustan Urvarak & Rasayan, ICAI, Atos Global, Punjab Communications Ltd (board)
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Who brings this work
Who this work has been for.
Four kinds of organisation, each represented in the record.
Boards and public-sector enterprises
Independent Director, Punjab Communications Limited.Professional bodies
Process and leadership structure for ICAI.Industrial companies
Bosch India in electronics and engineering; HURL in fertilisers.Global services firms
Atos Global, across offices in the UK, France and India.
The work
Three problems this work is built for.
“We want an organisation that learns, not one that just runs training.”
Learning and inclusion
- Learning-organisation design and inclusion across verticals, as at Bosch
- Process and leadership structure, as at ICAI
“Our leadership has fallen behind what the business needs.”
Leadership systems
- Leadership diagnosis by interviews and questionnaires
- HRM systems, as at HURL
- Executive mentoring
How it runs
How an engagement runs.
- Stage 1
Diagnose
Interviews and questionnaires across the levels that live with the system. At Atos that meant more than 50 stakeholders. - Stage 2
Design
Systems built for the way this organisation actually runs, not lifted from somewhere else. - Stage 3
Hand over
Findings delivered so the people who stay can act on them. At HURL the results were accepted by the client.
Where it has run
Where the work has been done.
ICAI: Systems-based consulting
Chartered accountancy body. Analysed the key areas of process and leadership improvement in the existing structure of the organisation.Bosch India: Strategic consulting
Electronics. Analysed strategic improvements to the organisation’s processes toward becoming a “learning organisation”, and developed systems for enhancing diversity and inclusion across verticals.HURL: Management consulting
Fertiliser. Analysed areas of leadership improvement using interviews and questionnaires. The results on HRM systems were appreciated and accepted by the client organisation.Atos Global, April to May 2019
Management Consultant. Developed a human resource retention strategy for the UK, France and India offices. Interviewed more than 50 key project stakeholders.McKinsey & Company, February 2016 to May 2018
Research Analyst. Worked with the Strategy Analytics team on strategy and corporate management. Organised knowledge sessions for executives, experts and partners.
Board and governance
Independent Director, Punjab Communications Limited.
Punjab Communications Limited (PUNCOM), Government of Punjab. Independent Director since April 2026, appointed under Section 149 of the Companies Act, 2013 and the SEBI (Listing Obligations and Disclosure Requirements) Regulations.
- Strategic oversight of governance, compliance and performance
- Board-level decisions on the operations and growth of a public sector enterprise
Evidence
Teaching case
AMRG & Associates: Crafting Professionalization Through HR Transformation
Journal of Organizational Behavior Education, vol. 17, 31-40, 2024. A teaching case on the professionalisation of a family-run business through HR transformation.
Behind the advice
What sits behind the advice.
- PhD in HRM, IIM Ahmedabad
- AOM HR Division Best Paper, 2023
- 10 journal papers, half ranked A by ABDC
- SHRM Senior Certified Professional
- Independent Director, PUNCOM
- Formerly McKinsey & Company and Deloitte
Advisory
Which people system is quietly working against your strategy?
Describe the symptom. Diagnosis is where the engagement starts.